Idea Ripper // ArchiveCards: 1555 [Live] | Updated: 2026-10-14
Card #c1313IR // #c1313Synthesis

"Lastly, change management doesn’t end with the change itself. In some regards, that’s when the change management starts. Prepare for the first six months similarly to the previous six months before a go-live."

— In our words · Source: Digital Impact (Steve Lucas)

[Use when]

You're planning a big rollout and the plan ends on launch day.

[Why it matters]

Tropicana had about 18 months to build a full IT operation when PepsiCo sold it. Its CIO, Jeff Lischett, budgets the same effort after launch as before it, because adoption problems only show up once people use the new system.

Filed under situations:When the team is looking to you to leadWhen new tech lands in your work

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